Most client investment reviews start the same way: a statement with a list of holdings, each on its own line. It shows what you own. It doesn't show what it means.
DBS Private Bank set out to change that. In early 2020, it launched the Portfolio Advisory Enablement Tool — co-developed with Edgelab and the first tool of its kind in Asia. Instead of presenting investments as individual line items, it analyses them as a portfolio. Risk is aggregated across all holdings — stocks, bonds, mutual funds, structured products, derivatives — to give a complete picture of where exposure actually sits.
A report that used to take hours to compile manually can now be produced in under five minutes. That time saving matters not because efficiency is the goal, but because it frees Relationship Managers to do the work that can't be automated: listening, advising, building trust with clients who are making important decisions about their financial future.
DBS deployed the tool across both its Private Bank and Treasures Private Client segments, using a mix of public and private cloud infrastructure to ensure it could scale across geographies and customer channels.
Phase one focused on portfolio assessment. Phase two added simulation — the ability to model new investments against existing portfolios before any decision is made.
